Complaints Regarding Hotels & Restaurants

Zomata has taken order and deducted Money but neither delivering food nor returning Money

Posted on by Consumer Court
Name of Complainant Rajesh Sharma
Date of ComplaintMay 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food on zomato on Sunday 12th may at 7:39 PM, they have accepted the order and taken a payment of 324.50 for order no 1107816823. Since then I have tried calling the delivery boy Borelly on +917997493165 and tried reaching zomato using their chat support as they do not have an active […]

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Order Missing & No Refund

Posted on by Consumer Court
Name of Complainant Nishank Modi
Date of ComplaintMay 11, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Recently I faced very bad experience with zomato. I ordered and paid. After 30 minutes I received a call from delivery boy and he asked me to cancel the order as he met with an accident. I declined his demand. After 15 minutes, he marked my order as delivered. I did not get my ordered […]

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Zomato fraud

Posted on by Consumer Court
Name of Complainant Mohinder Kumar Garg
Date of ComplaintMay 11, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from zomato for the 2 plates of Dal makhni + Missi roti but when he delivered the food…it is only 1 plate of Dal makhni and missi roti…..when i i complaint to customer care service ..they told me that we cant do anything…..what can be done now ? Zomato fraud was last […]

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ordered through zomato but did not get order from domino or money back from zomato

Posted on by Consumer Court
Name of Complainant dilendra barman
Date of ComplaintMay 11, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza from domino but they said can’t deliver to this address. I asked zomato customer service to check if they can deliver or return my paid amount back but niether i get order nor paid amount. and order status is showing as delivered. ordered through zomato but did not get order from domino […]

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Zomato order on 09.05.2019 undelivered

Posted on by Consumer Court
Name of Complainant Yogesh singh
Date of ComplaintMay 10, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

my paid order for 266 Rs was not delivered to me on basis of address mismatch due to malfunctioned location system of Zomato. i ordered from my registered number 9891503556 to my house address as per my adhar card however Zomato denied delivering to my address just to fulfill there so called initiative of feed […]

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Zomato Complaint: Don’t get my refund back from 15 days

Posted on by Consumer Court
Name of Complainant Tannu shree
Date of ComplaintMay 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

From 15 days they cannot give me refund which I cancel my order and that time of cancellation they said they will refund my order and the oder ws cancelled within 1min and they are arguing they stars making good ..Now what happen from 15 days they give refund track id and said to check […]

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Hair in my meal from zomato

Posted on by Consumer Court
Name of Complainant Abhishek bajpai
Date of ComplaintMay 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a food and received a hair in my meal , no refund nothing was done in return from zomato , even though no one from zomato picked my call afterwards. Hair in my meal from zomato was last modified: May 9th, 2019 by Consumer Court

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Hotel booked by paytm but hotel denied to check in

Posted on by Consumer Court
Name of Complainant Mukesh Kumar
Date of ComplaintMay 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have booked a hotel through paytm in jaipur and check in date was 29 april . My many plan was fixed in jaipur . When i arrived at hotel than management denied to check in but paytm was still showing booked and i called paytm and service man was also saying that your hotel […]

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Zomato as marked order delivered without delivering it and not responding to chat

Posted on by Consumer Court
Name of Complainant Amar
Date of ComplaintMay 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed order in Zomato app to freshmenu restaurant around 10pm Order didn’t get delivered till 11pm I waited till 11.30 and then I  tried reaching restaurant first as they were non responsive I started chat with Zomato and Zomato is also non responsive   After some time I see that order got marked […]

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