|Name of Complainant|
|Date of Complaint||March 15, 2019|
|Name(s) of companies complained against|| PayTM
|Category of complaint||Internet Services|
|Permanent link of complaint||Right click to copy link|
|Share your complaint on social media for wider reach|
I have booked a return flight ticket for Singapore to Mumbai, which costed me around Rs.54000. at the time of booking I selected FLY5000 promo code and it showed message that Rs 5002 cashback will be credit withing 24Hrs. But It was not credited as promised. So I have raised an Query twice via their 24*7 Help, but they are replying in 1 liner that Promo code was not applied, so cashback is not credited. I called many times to their Helpline, but the helpline person only tel to contact via 24*7 help, which I have already raised and got no resolution for that.
I am in overseas and cannot call them from registered no also to them from Overseas no is expensive for me and after calling also no resolution.
Request you to look into this issue as resolve it asap. below are details.
Paytm no – 8879229935
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