| Name of Complainant | |
| Date of Complaint | May 2, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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(a) 10% cashback as Amazon Pay balance on minimum order value of INR 2000 of fashion and beauty products, net of all discounts applied.
(b) Participating categories (Fashion & Beauty): Apparel, Footwear, Handbags, Sportswear, Watches, Eyewear, Luggage, Jewellery, Make-up, Luxury Beauty (excluding gold & silver coins).
(c) Applicable only on prepaid orders, i.e., payments through credit card, debit card, net-banking or Amazon Pay balance only
(d) Not applicable on cash on delivery or pay on delivery orders
(e) Offer period: 21st February 2020 00:00:00 hrs to 23rd February 2020 23:59:59 hrs
(f) Maximum cashback amount per customer: INR 500
(g) Cashback will be calculated on the final order value after applying coupon discounts. Example: If order value is INR 2000 and coupon discount of INR 100 is applied, bringing the final order value to INR 1900, then the order is ineligible for the cashback offer.
(h) Your Amazon account information has to be fully updated with your name, email and phone number for you to be eligible for the cashback
(i) Any cancelled order(s)/item(s) will not be eligible for cashback and the refund amount of cancelled/returned order(s)/item(s) will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer.
(j) Check product detail page for offer eligibility Offer is applicable only once per customer during offer period i.e.: 21st February 2020 00:00:00 hrs to 23rd February 2020 23:59:59 hrs
| Order Id | Item | Category | Subtotal | Shipping | Grand Total |
| Order # 171-0649874-7154733 | Oriflame Sweden Peach Perfector Glow Foundation-30ml | Beauty | 199 | 75 | 274 |
| Order # 171-2705769-2500306 | Wild Stone Hydra Energy Deo Spray – 150 ml | Beauty | 155 | 50 | 205 |
| Order # 171-8394835-8359533 | Q&Q Standard Analog White Dial Men’s Watch A150N204Y | Fashion | 1568 | 0 | 1568 |
| Order # 171-9049113-5572328 | Vaseline Intensive Care Aloe Fresh Body Lotion, 400 ml | Beauty | 228 | 40 | 268 |
| 2150 | 165 | 2315 |
