Cancellation fee

Name of Complainant Nasreen
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Nasreen:

I have ordered food from fresh menu at 7.46 I have checked it at 8.15 it shows 7mins left when I checked again it shows cancelled and I raised a issue to costumer but lying to me I did not received any call or message from the delivery executive or swiggy site they cancelled they’re own and asking me to pay cancellation fee I couldn’t place the order without paying cancellation fee.

Why do I pay that if I did not cancelled the order and they are the one who cheat me and forcing me to pay that

Image Uploaded by Nasreen:

Cancellation fee

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