Bus cancelled refund not provided

Name of Complainant Param saini
Date of ComplaintDecember 27, 2018
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Param saini:

I have booked a ticket on paytm order id-6766699595.

Bus was cancelled by the operator and i have received a message for the same. However paytm is not providing any information regarding my booking nor providing me refund.

 

I have called their customer support several number of times but they are not providing any solution. Just telling it will be resolved in next 72 hrs or 48 hrs.

Image Uploaded by Param saini:

Bus cancelled refund not provided

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