Bought iPhone on Facebook market place but it never arrived

Name of Complainant Michele Hemmings
Date of ComplaintDecember 14, 2019
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Michele Hemmings:

On 22/11/2019 my 16 yo son bought an iPhone on Facebook marketplace.

Before paying the agreed price plus postage, my son requested a copy of the postage receipt and tracking number, which the seller provided via a screenshot.

The phone never arrived

The postal tracking code and receipt, we discovered by contacting the particular PO of West Cessnock, revealed that that same tracking number had been registered multiple times this calendar year.

That alerted us to call Police Hotline and my son’s bank, Westpac, branch Wagga Wagga.

A police Event number was issued on 2/12/19: E75655983.

The matter was handed to a constable at our local police station. He has since taken annual leave and nothing has been done since 2/12/19.

My son used his entire savings to buy this iPhone.

The sellers name is CLAIRE PHILLIPS.

Her mobile no.  0481 757 695

Her bank details are Bendigo Bank 633000, acc 169475597.

My son’s Westpac payment transaction no is:


Image Uploaded by Michele Hemmings:

Bought iPhone on Facebook market place but it never arrived

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