Billing related & Misconduct BY Vodafone Customer Care Executive

Name of Complainant Prateek Gupta
Date of ComplaintApril 20, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Prateek Gupta:

HI Team,

I am Prateek Gupta. I am using Vodafone services from last 12 years. I have been charged wrongly on my current bill . I have been charged 3000 Rs. unnecessarily.

I called customer complaint no. 198 multiple times & was mis guided by your team members Indu ,Ashwini & by giving excuse of system not working & putting the call on hold & than disconnected the call without providing solution.

I am really disappointed with the kind of service that you people have provided. I have decided to dis continue my services with Vodafone now.

Thanks,

Prateek Gupta

+91-9983330515

Image Uploaded by Prateek Gupta:

Billing related & Misconduct BY Vodafone Customer Care Executive

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