Billing and uninformed plan change

Name of Complainant Arjuna Adithya
Date of ComplaintMay 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arjuna Adithya:

I am Dr. Arjuna Adithya, bearing Vodafone Karnataka mobile number : 9535555000. I was on Vodafone RedX plan for 4 months. And I got a message on 11-5-2020 saying that my plan has been changed to red basic 299 for which I have not opted for. And additional to that I was charged an exit fee of Rs 3000/- by Vodafone. I would like you to know that I haven’t opted out for REDX plan whatsoever and whatever has happened is clear and open cheating done by Vodafone to shell out money in name of exit fee.

All I want now is a refund of Rs 3000 because I haven’t opted out of RedX plan.

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Billing and uninformed plan change

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