Billed for Prime account 3 months after closing it.

Name of Complainant Joey Watkins
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Joey Watkins:

I closed my prime account and also my main account back in mid November 2020. I have still been billed three times for the monthly prime membership. I cannot get into the site because I no longer have an active account and the telephone help will not allow me in either.

Image Uploaded by Joey Watkins:

Billed for Prime account 3 months after closing it.

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