Bill for 4G hotspot connection

Name of Complainant R. Jagadish
Date of ComplaintApril 19, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by R. Jagadish:

I changed SIM for my 4G hotspot in first week of March 2020 after visiting your centre in Rajarajeshwarinagar, Bangalore.

Old SIM – 7338462710

New SIM – 6364835505

However, I am surprised to receive your bill (Bill No. BM21291000152870 dated 03-Apr-2020) for Rs.588.82 for the period 02-Mar-2020 to 01-Apr-2020.

My new SIM card (6364835505) is in the family plan of connection 9901452369 and the bill for 6364835505 has already been paid on 08-Apr-2020.

Request you to cancel the bill raised for the connection 7338462710 since it is no longer in use.

Thank you.

Sincerely,

R. Jagadish

Image Uploaded by R. Jagadish:

Bill for 4G hotspot connection

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