Benefit not activated for the tariff plan

Name of Complainant SANDHYA METTANI
Date of ComplaintMarch 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SANDHYA METTANI:

I have recharged my prepaid number (9886552125) with 145 plan (TT145 +1GB data. call rate:30p/min validity 42 days) on 03.03.2019 . Same message appeared on my mobile and when the recharge was successful.

But all calls made after that recharge are getting charged @ 1.30per minute.

When i contacted consumer care.. they gave some other benefits of same plan(file attached). Recharge message says some thing and consumer care says somethings… why do we get cheated like this on the tariff plans ?

 

 

 

Image Uploaded by SANDHYA METTANI:

Benefit not activated for the tariff plan

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