Bad service by Dunzo and Eatclub

Name of Complainant bhavisha joshi
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by bhavisha joshi:

For #LPMEMN order the location on map was showing incorrect.

Has raised request for same immediately, also explained delivery partner on the same.

Still, delivery executive went to different location and denied to come.

There are two issues i faced here:

1. Delay in preparation and dispatch
2. Delay in delivery by their partner Dunzo and bad behaviour of delivery guy (I have all call recordings), which lead to cancellation of order subsequently.

I need refund of the same full amount on original payment mode.
This mail i have marked to [email protected] as mentioned bh them on app on 18Jul23 but no response till date.

Image Uploaded by bhavisha joshi:

Bad service by Dunzo and Eatclub

Leave a Reply

Your email address will not be published. Required fields are marked *