Bad quality quality–#Jabong is refusing to refund

Name of Complainant Sandipa Ghosh
Date of ComplaintMay 29, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sandipa Ghosh:

  • Ordered #OmbreLane dress from #Jabong. The quality is so bad I can’t even image. And color is not also the same. Post delivery they said its ‘non refundable, non exchangeable’. While we did the booking its was not showing the product is non returnable. I took all the screen shots when booked *nd time and as reference I have attached the images. Its clearly mentioned ‘exchange/return in **days’.
    I spend ****rs for a non branded product. I trusted #Jabong for this and the experience is terribly bad. The quality is very very bad. #Jabong are selling are bad quality products. I requested many times for refund my money everytime they stated not possible in adament tone.

Image Uploaded by Sandipa Ghosh:

Bad quality quality–#Jabong is refusing to refund

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