Bad quality product received

Name of Complainant Shruthi
Date of ComplaintSeptember 26, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shruthi:

  1. Hi,
    I have ordered two sarees (order ID 8653180768)few days back through facebook link https://ranginsilk.com/ and i got confirmation call.
    I received the product on 16/09/2020. The product which i received is entirely different in quality, colour, design and stuff.

    I was totally disappointed and i tried to call the supplier the call was not going, e-mail id given at site is not working.

    The product was cash on delivery and i paid rs.1200/- tried to trace all the way to trace the supplier but no use.

    I have given all the details which i have with me. Kindly help me to get my cash back.

    Client address:-
    1st floor, plote no j-17, nr ami krupa soc, udhna bhathena,
    Surat, gujarat – 395002. India

    Got call from client – 14/09/2020
    Product received – 16/09/2020

    https://ranginsilk.com/

    Please ask them to refund rs. 1200/- as soon as possible.

Image Uploaded by Shruthi:

Bad quality product received

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