Asking Extra charge and check in without permission

Name of Complainant Vinay Kumar swami
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinay Kumar swami:

I book online hotel on Oyo while I was still in journey on reaching the hotel hotel manager asked my I’d proof then asked extra charge.Then i refused to give extra money.hotel manager check in before returning my I’d proof without my permission and blamed on Oyo for check in then I call to Oyo customer care he/she also started telling about some extra policy. I have staying in another hotel but they did not check out from the hotel (4 seasons residency).i recorded some audio hotel manager and customer care that I am uploading.

Image Uploaded by Vinay Kumar swami:

Asking Extra charge and check in without permission

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