Arrogance and worst cancellation policies of zomato

Name of Complainant Vishal Tingilkar
Date of ComplaintSeptember 6, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishal Tingilkar:

I ordered two shakes on zomato and i gave the same address which i’ve giving for the last orders that i placed.I paid for it then after a few minutes delivery boy called me n said “the location isnt right i cant come” and cancelled the order without even asking me.I then approched zomato for this,they said the same that they cant do anything with that.My question is if the delivery boy cancel the order n say its wrong address,then who’s there to speculate?.  I think he might have got hungry n ate it and cancelled the order saying its wrong address.i didnt even get the refund and i additionally had worst support from zomato

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Arrogance and worst cancellation policies of zomato

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