Amount not refunded after due time (14 days) by paytm

Name of Complainant DVS RAO
Date of ComplaintJuly 10, 2018
Name(s) of companies complained against ,
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by DVS RAO:

I have tried to add  Paytm Wallet an amount of 2500/- from my Kotak Mahindra bank on 18th June 2018. The amount has been deducted from my account not added to paytm wallet.

As per their rules 7-14 days the amount should be credited my bank account. Which is not happened yet. I called up, but response is not good after waiting more than 45 minutes and response is not good from customer care. Please take the action. I have attached transaction details and paytm query reference number 71842233.

It is very painful to interact them and getting very worst response from them. Request you to take the action against my complaint.

Order No.5395586234

Transaction No.0060478619

Thanks

Donga Venkata Subba Rao.

Phon-9676518959

Image Uploaded by DVS RAO:

Amount not refunded after due time (14 days) by paytm

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