Amount deductes through UPI but not paid to merchant

Name of Complainant Arvinder Singh
Date of ComplaintApril 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arvinder Singh:

Sir

I had paid amount Rs.12750/- to merchant through Paytm but the amount was deducted through Upi from my account and System Shows Error, amount was credites to my Paytm wallet. If i retry the payment through wallet it shows “merchant did not accept money through wallet”

How i could left my money vacant for Paytm. I have no access to use money of my wallet. Moreover from the last half an hour converstion with Paytm customer care could not find any solution.

 

 

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Amount deductes through UPI but not paid to merchant

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