Amount debited from my account but not received in creditors account

Name of Complainant Mahesh Gupta
Date of ComplaintJune 1, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mahesh Gupta:

Yesterday i have transferred 20000 rs from my phonepe account no. 9983463777. I have transferred from SBI to Axis bank
My payment is showing successful in phonepe and my amount was debited from my account but it is not credited into creditors account
While i complained in phonepe first they ask to contact axis bank then they asked to contact SBI bank. And both the bank are saying that this is fault of phonepe
I have recording of phonepe ,sbi and axis. Now i will file a case against phonepe in consumer court. And ask everyone not to use phonepe

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Amount debited from my account but not received in creditors account

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