Amount debited from bank account but phonepe didn’t refund my amount, and give me wrong information when I contact customer care

Name of Complainant RAKESH RAJENDRA GAIKWAD
Date of ComplaintFebruary 14, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by RAKESH RAJENDRA GAIKWAD:

On 26th jan 2019 I transfer Rs 20000 with the help of phone pe mobile application. But because of some problem the amonua was debited from my account and did not credited to receiver account. After that I contact with phone pe customer support te said me, in next 2 days the deducted amount will refund in your bank account. But after 2 days they didn’t refund my amount. After that they said mi 5th Feb .. bt till date they didn’t refund my amount. Always give me wrong information.

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Amount debited from bank account but phonepe didn’t refund my amount, and give me wrong information when I contact customer care

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