| Name of Complainant | |
| Date of Complaint | October 17, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Please refer photo, I ordered (Order# 405-5543849-9221129) new mouse I paid 729 Rs. I Received broken mouse from Amazon. I did not ordered broken refurb as I paid for new mouse . In product description it is mentioned as new product:
USB receiver is completely broken I am not able to connect to PC. Both packing and product was damaged.
On applying Return, amazon team not came for return pick up. I raised return 4 times till today. But return pick up is cancelled by amazon.
It is new HP mouse, so HP company itself give 30 days replacement guarantee and one year warranty so what is problem of amazon to replace/ return item. It is legal case of Fraud
Amazon illegal delivery team is operating from Amazon’s center, Castle Inn hotel, Khandwa
Delivery agent no:+917314823444 PIN 2757
Please take legal action
Image Uploaded by Arun: