| Name of Complainant | |
| Date of Complaint | June 1, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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AS PER DETAILS,
AND AS YOU CAN SEE IN ATTACHMENT,I BOUGHT PRODUCT (BRAND NAME SUMEET TRADITIONAL )MIXER
AFTER SOME TIME RUBBER PARTS DAMAGED WHICH I REPAIRED AT MY COST, THEN STEEL TEARED.AFTER SOME TIME THERE IS SPARK IN MACHINE.SMELL OF BURNING WIRE.
WHEN I TRIED TO CALL TO CUSTOMER CARE AS THERE IS 5 YEAR WARRANTY BOTH NUMBER ON THE BOX ARE WRONG.
SELLER CONTACT NUMBER IS ALSO NOT MENTIONED IN BILL.THEN I SEARCH FOR CUSTOMER CARE NUMBER OF SUMEET.
I GOT INFORMATION FROM (SUMEET.CO.IN )THAT, THIS PRODUCT IS DUPLICATE/FAKE PRODUCT. IN ORIGIONAL PRODUCT OF SUMEET THERE IS RED COLOUR LOGO.AND SUMEET TRADITIONAL LOGO COLOUR IS BLUE.
THERE IS NO SERVICE CENTER IN INDIA AS PER DETAIL IN SUMEET.NET.
BY ASKING FOR LIST OF SERVICE CENTER IN INDIA BY EMAIL. Sales@SUMEET.NET NO REPLY I RECEIVED.
AMAZON HAS RECEIVED SO MANY COMPLAINTS IN THIS REGARD FROM ORIGIONAL COMPANY SUMEET INDIA AND CUSTOMERS ALSO ,STILL THEY ARE SELLING THIS FAKE DUPLICATE PRODUCT AND CHEATING WITH INDIAN CUSTOMER AS THEIR TRADITION.
MORE THEN 4 TIMES I TALK WITH CUSTOMER CARE OF AMAZON IN THIS REGARD BUT THERE IS NO SOLUTION.THEY ARE ASKING FOR AN EMAIL FROM MANUFACTURE COMPANY FOR DENIAL OF SERVICE AND FAKE PRODUCT PROOF.
THIS IS FRAUD,UNFAIR TRADE PRACTICE,CHEATING WITH INTENTION.
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