Amazon not delivered product and not process refund amount

Name of Complainant Swapan Kundu
Date of ComplaintMay 24, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Swapan Kundu:

I have purchse product from Amazon on 4th May’20, order number 408-7043701-3685165.As per delivery time was 14-18th May’20. But not received the product. Also not getting any tracking details as per Indian post tracking no- CR201653847IN. When I called Amazon customer care they don’t want to listen to me, also not provide any details when I will get the product. Even they are not ready to refund my money also, which I have paid during product booking, also they have charged Rs. 200 for delivery. I want Amazon should refund my money immediate basis with interest.

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Amazon not delivered product and not process refund amount

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