Amazon is not refunding money for the returned product,

Name of Complainant DIPAK CHAKRABORTY
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by DIPAK CHAKRABORTY:

Till now I have not received any refund amount in original payment mode of the said order.
I have severally times contact with Amazon and Amazon Large appliance team. But every time they accelerate my order and raise a ticket for payment reference number, but till now the number is not generated.
As example I have complained on 14.03.2023 vide no. V855955345, but till now no result comes to me.
I have contact Mr. Ansumanju on 08.04.2023 with reference no. 9504, (Sr. Executive of Large appliance team), he assured me that the result comes within 5 working days. Today when I call to amazon, they transfer my call to Large appliance team, but they not received my call.
So I request you kindly look into the matter & do the needful.

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