Amazon.in sent an empty box and not processing a refund or a replacement

Name of Complainant P Ganesh Gowtham
Date of ComplaintMarch 29, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by P Ganesh Gowtham:

Order ID:   Order # 407-3009980-3665123

Amazon sent me an empty box instead of the item which I’ve ordered. Upon asking for a replacement or a refund, they are not willing to give any. I’ve called them thrice and still saying they’ve sent the item, but I didn’t get the item, they just told me to do anything but we don’t process any refund or replacement

Image Uploaded by P Ganesh Gowtham:

Amazon.in sent an empty box and not processing a refund or a replacement

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