| Name of Complainant | |
| Date of Complaint | June 6, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a phone from Amazon for the purpose of business. My office address is in Delhi. I ordered it for my employee in Haryana. Seller of Amazon is also registered at Haryana (GST no starts from 06). At the time of placing order i selected billing address as my Office i.e. Delhi, as phone ultimately belongs to company. Seller charged GST as intra-state i.e. CGST+SGST instead of IGST. Also the billing address is of Delhi. This is the case of bill to ship to model, hence IGST should be charged. After requesting to Amazon about changes in invoice, Amazon denied to change by saying this is the by default setting of our system we can’t help with this. This is the violation of GST Law. Company’s internal policy cant overlap GST Law
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