Amazon denying refund claiming I returned the wrong item, despite returning the same item I originally received

Name of Complainant Dr vineet
Date of ComplaintJanuary 22, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr vineet:

Amazon denying refund claiming I returned the wrong item, despite returning the same item I originally received

Image Uploaded by Dr vineet:

Amazon denying refund claiming I returned the wrong item, despite returning the same item I originally received

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