| Name of Complainant | |
| Date of Complaint | April 18, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a fitbit from Amazon in July 2020. The product has a warranty of one year. It got damaged on March 20 and I raised a complaint with Fitbit. They mentioned that the product’s warranty was over in May 2020 i.e., even before I bought the product(I was sold a year old product). I contacted amazon and they said they raised a ticket then. After a month, they are saying that they can’t replace the damaged product even though it is still in warranty.
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