Amazon Complaint Reg Replacement request not processed

Name of Complainant Swapna Anildas
Date of ComplaintJuly 3, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Swapna Anildas:

I ordered 2 books “OET Preparation” from Amazon on 7 February 2020 with Order# 407-9018947-7231526. The total price was INR 2,847.00, and full payment was done at the time of order itself.
It was delivered on 10th February. But the code for using online materials was unusable. Hence I requested a replacement of the same, and the books were collected back by amazon representative.
It’s been 5 months, but still I haven’t received the fresh copies.

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Amazon Complaint Reg Replacement request not processed

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