Ajio defective product not pickup

Name of Complainant Astha Sonani
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Astha Sonani:

Hi.. I order RAGZO brand jeans of 531/-rs value. but I received defective jeans with small hole.It is like display piece means very poor quality. So I generate return request but after 2-3 days they said I have to do selfship because they are not provide pickup service at my location so I do selfship as per conversation but on their warehouse they are refuse to accept it. So I again contact CS Team and they said do again selfship. I already invest 531/- + 40/- for courier jeans and even they said do again selfship. My money of 571/- stuck and not get solution. Return ID: RT82604010 & Complaint no.: COM00045253012

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