Airtel stops outgoing call and incoming calls even though having balance and lifetime validity assurance on date of purchase

Name of Complainant Nita Banker
Date of ComplaintNovember 26, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nita Banker:

Airtel has send me a message that my outgoing calls are banned because I have not recharged my number since 3-4 months even though I have ₹50 talktime balance and said that if I don’t recharge in 10 days incoming calls will be banned and in next 2 months my card will be deactivated…

Why Should I recharge even though I have talktime balance???

They are forcing to switch on a lack with expiry date i.e. minimum ₹35 recharge you get ₹26 talktime that will expire in 28 days.

Isn’t it consumer’s choice to select what he wants, how they can force us to do what they want huh???

If I have 5 phones then should i recharge 5 number every month… Why????

I have 5 number that’s my decision and my will what to do with them…

Who the hell is Airtel to stop services.

Image Uploaded by Nita Banker:

Airtel stops outgoing call and incoming calls even though having balance and lifetime validity assurance on date of purchase

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