Hi,
I have recharged my mobile (9908432289) on 24th May 2017 using my another Airtel App (9177838479)
I selected amazon pay as a payment gateway. My Money was deducted. After so many contacts with Airtel and Amazon, there is no proper response. Really feel worst experience.
Recharged Airtel No: 9908432289
Amazon Pay ID:
P04-8467791-1443593
Airtel Prepaid Andhra Pradesh ID:
190524333272
The interactions happen between me and Aitel customer care and Amazon customer care. Both are blaming each other. My issue is not resolved.
Amazon given the following email.
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| Hello ,
This is Fazil from Amazon Pay team .
I understand that you are concern about the transaction #P04-8467791-1443593 which was done on Friday, May 24, 2019 05:16 PM IST.
So upon diving deep with the issue we have got an update from the merchant as below .
“Contact ID: 1009356449656 Given below transaction number has been successful in our reports”
When we cut a ticket and check with the merchant regarding the transaction which you have done .
They confirm us stating that it has been successful and provided a reference number as mentioned .
This would be the highest point of solution which can be provided from our end.
So in this i request you to get in touch with the merchant.
Hope this helps you ! |
|
Warmest regards,
Fazil |
Amazon.in
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Kindly call and fix the same on urgent basis
Thanks & Regards,
Ravi
9177838479 |
|
