Airtel barring incoming and outgoing calls on prepaid sim

Name of Complainant Vinay
Date of ComplaintJanuary 17, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinay:

Airtel enforcing unlimited recharge on prepaid sim. Though i have balance in prepaid connection. I’m unable to do out going calls and threatening to bar incoming calls in 15 days gap.

Purpose of prepaid lifetime connection is violated by making such enforcement on users.

Why should customer do unlimited recharges capped to limited days when they are not willing?

Requesting TRAI or concerned department to take necessary action and support consumers.

Image Uploaded by Vinay:

Airtel barring incoming and outgoing calls on prepaid sim

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