Name of Complainant	Ankush bhat
Date of Complaint	October 2, 2022
Name(s) of companies complained against	Agoda
Category of complaint	Hotels & Restaurants
Permanent link of complaint	Right click to copy link
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Hello,

I made a booking on Agoda app for a stay at hotel Enkay residency V block gurugram. The payment was successfully made and got the booking ID.
I went to hotel today morning and provided them the booking ID. They denied that they didn’t got any booking from Agoda for this. I tried to get in touch with the Agoda over call and no one was giving the resolution. They said they will sent a mail or will give a call and update the same but nothing. I was standing at hotel reception like anything.
I already made the payment of 2729.67 for this stay. But now no one is helping me out for the same.

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