Agoda app confirmed wrong reservations

Name of Complainant Rehan pasha
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Rehan pasha:

Agoda app provided hotel booking confirmation for lower bed at Hotel in Singapore. But when I arrived at hotel the booking has automatically changed to upper deck. This was the work experience I had with you the booking.

Image Uploaded by Rehan pasha:

Agoda app confirmed wrong reservations

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