After accepting charges zomato cancelled order itself & without prior intimation & non refund for money

Name of Complainant Poonam Bargal
Date of ComplaintJune 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Poonam Bargal:

Dear Sir,I have booked food item from Madhuram Sweets,Mira road Mumbai through Zomato by paying full money in advance,delivery address was also accurate, but Zomato didn’t deliver it & cancelled order without refund and without prior intimation & fraudulent reasons. Also Cut 100% as cancellation charges. This is cheating. ORDER DETAILS: Order no 4129492661, dt 18.06.2022 at 6.36PM.

Image Uploaded by Poonam Bargal:

After accepting charges zomato cancelled order itself & without prior intimation & non refund for money

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