| Name of Complainant | |
| Date of Complaint | May 25, 2023 |
| Name(s) of companies complained against | JVVNL DURGAPURA |
| Category of complaint | Electricity |
| Permanent link of complaint | Right click to copy link |
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I had file complaint regarding my power cut due to some unknown reason at JVVNL helpline at 5:19. I got a reply that the problem would be solved ASAP. After trying for more than 9 hours, visiting the office and calling again for complaint, I got reply in abusive language from one of the employee ‘Vicky’ and when I tried to visit the JVVNL office which is supposed to be open 24 hours at Durgapura, all the employees were sleeping and the gates were closed from outside. I was about to be suppressed by the employees sleeping over there.
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