Abusive call from customer service

Name of Complainant Annie
Date of ComplaintOctober 9, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Annie:

I received a call on 2nd oct at 13.09pm and lasted 52 seconds. my husband answered the call luckily. he said its a service related call from vodafone to check if we r satisfied with the service and he wants to say a few things. when my husband asked if its urgent then tell him fast, he asked ” kyu…ghand marane ja raho ho….”

The call was received from 9721300413.

I have been mailing vodafone on this only to recive a msg that they cannot trace their own number.

Any organization will have the phone numbers associated with their own call centre. im not asking you to trace my personal number. im asking you to trace if the service call received from
9721300413 belongs to Vodafone as the person said its a service call from vodafone. which means he belongs to vodafone call centre from one of your centres, right. let me give you a small hint, he seemed like calling from Delhi.

So check to which call centre was the number 9721300413 allocated to.

Its like vodafone is not taking responsibility for their employees misconduct.

I think vodafone if required can find out the employee details which they dont want to do.

So kindly look into the matter or else please ensure i do not get service calls from vodafone. i have been a vodafone customer sice long and in market their are other players too. i know you dont mind losing a customer.

Image Uploaded by Annie:

Abusive call from customer service

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