Name of Complainant	Tejaswini
Date of Complaint	December 23, 2018
Name(s) of companies complained against	PayTM
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Hi,

I have bought a deal for KFC of 179 rupeees, where it stated that we receive 79 rupees cashback and 100 rupee off on movie tickets. I’ve not received any cashback and when I was trying to use the code to book a movie ticket, it says it has been already applied, which I didn’t. I also went to KFC to redeem the deal and the agent over there said it has been used already and it can’t be applied now. I had to pay the money for my order.

When I try to contact the PayTm customer service, they did not respond. This is very upsetting. I want someone to take action on this.

Thanks

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