| Name of Complainant | |
| Date of Complaint | July 21, 2023 |
| Name(s) of companies complained against | Onecard |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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YOU CAN SAY WRITE NAME AS A PAN BUT MOSTLY PANCARD NI FIRST NAME IS SURNAME AND LAST NAME IS FATHER NAME SO, HOW MANY MISTAKES IN THIS. ALSO, YOU HAVE NO OPTION TO EDIT NAME.SO, I WANT OPTION FOR EDIT EVERY INFORMATION AND STRICTLY CHANGE YOUR SYSTEM LIKE AS A PAN.
Image Uploaded by NAIMISH SOJITRA:
Hi Naimish,
Greetings from FPL technologies!
We totally understand your concern. However, the details once entered by you while registering with us cannot be altered or changed. As we deal with a financial product, it is very important for us to ensure your safety & security. We request you to contact us via help@getonecard.app or reach out to us via our in-app help section so that we will take a look and check this for you.
In case, you have already reached out to us, then, please share the allotted ticket IDs with us.
Looking forward to serving you.
Thanks and Regards,
FPL Technologies.