About deducting the balance of an account without any knwoledege of customer even if he has not activated any services

Name of Complainant Ashfaque abdulla
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashfaque abdulla:

I have not activated any value   added services  in vodaphone and was just keeping the sim.

They have deducted rs 7 on  vDEO sharuk khan on 7th may which i have not accessed and  rs 49 on 13th may saying thambola access.

I was shocked to see how they can  put hands on a customers balance .

I hope the honourable court will look to this matter and will compensate the issue

Image Uploaded by Ashfaque abdulla:

About deducting the balance of an account without any knwoledege of customer even if he has not activated any services

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