Abnormal Billing

Name of Complainant Satya Sankar Banerjee
Date of ComplaintSeptember 28, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Satya Sankar Banerjee:

I am in receipt of the duplicate bill for the month of September 2018. Though I confirm that I have not made the calls to the number “51717 and 53516” I observe some discrepancies in the bill in respect of the calls reportedly made on 04.09.2018, which are as under: –
  1. Call made at 18:57:20 hrs is for duration 30:10 minutes and charge Rs.420/=
  2. Call made at 18:57:30 hrs is for duration 30:10 minutes  and charge Rs.420/=
  3. Call made at 19:27:20 hrs is for duration 30:10 minutes  and charge Rs.420/=
  4. Call made at 19:27:30 hrs is for duration 30:10 minutes  and charge Rs.420/=
  5. Call made at 19:57:20 hrs is for duration 30:10 minutes  and charge Rs.420/=
  6. Call made at 19:57:30 hrs is for duration 30:10 minutes  and charge Rs.420/=
  7. Call made at 20:27:20 hrs is for duration 30:10 minutes  and charge Rs.420/=
  8. Call made at 20:27:30 hrs is for duration 30:10 minutes  and charge Rs.420/=
In view of the above you are requested to justify as to how calls for 30 minutes 10 seconds duration can be done at a space of 10 seconds only. As such, you are requested to arrange for providing me with revised bill to enable me to make payment early.

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Abnormal Billing

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