A replacement sim obtained for postpaid connection not activated even after 48 hours

Name of Complainant Mervin John DSouza
Date of ComplaintJanuary 26, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mervin John DSouza:

My postpaid Vodafone  mobile number 9999603134 sim was damaged when I was at Bangalore. Contacted a VODA store at Bangalore and received a new sim and was assured that it would be activated within 24 hours. I had obtained this sim at 5 30 PM on 23/01/2019. Tried to get information after 48 hours and was informed that the sim would be activated by 04/2/2019. Went again to the VODA store to enquire and was told that it would be imm3diately activated within next two hours. Apparently nothing is happening and I can not get the number activated.  Is this the wash VODA treats its customers.

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A replacement sim obtained for postpaid connection not activated even after 48 hours

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