9892122247- Airtel prepaid Service network not available from last 1 month

Name of Complainant Sunil Singh
Date of ComplaintFebruary 23, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sunil Singh:

Hi

This is Sunil singh and complain  is with regards to disconnection of service post porting request converted from postpaid service to prepaid service basis airtel customer service executive discussion and confirming bast plan and service assurance and since then payment for recharge  is keeps on decline by airtel from all payment mode for mobile no 989222247 from last 1 month.

  1. Have complained also to airtel customer cervice they confirm that due to technical issue I am not able to make payment for recharge so I requested for resume incoming service till the time there technical issue get resolve airtel decline my request and give assurance that they will fix technical issued and  resume service in 2 days by 20/02/1979. However did not received any confirmation on complain resolution and still my recharge payment is getting declined and I am not able to use connection and network and know one is able to contact me.

If airtel can not provide service thay should not have retained me  for prepaid service  from postpaid service during porting request.

Post registering complain with airtel got following message.

Thank you for contacting us. The reference no. for your Airtel mobile 9892122247 is CPONR30218552426, registered on 18-feb-2020 10:33.We will update you by 20-FEB-20.

Sunil Singh

9892122247

 

Image Uploaded by Sunil Singh:

9892122247- Airtel prepaid Service network not available from last 1 month

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