| Name of Complainant | |
| Date of Complaint | May 2, 2026 |
| Name(s) of companies complained against | 4rabet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I have deposited Rs 44999.91 on 7th February 2026 and payment was successful but 4rabet saying payment not received and has not credited amount in my 4rabet wallet.
I have bank statement of receiver which clearly indicates payment is received by receiver. Please help me in getting my money back.
If 4rabet needs proofs of successful payment credited to receiver account I have all the details.
Dear Puneet, we’re sorry to inform you that your deposit SUP-1092172 (UTR 396871630334) has a failed status on our side. Unfortunately, we did not receive the funds, so we kindly ask you to contact your bank to initiate a refund process. If you need any assistance, please contact us via Telegram: @help4rabet_support_bot or Email: help@4rabet24.com.
Dear Puneet, we understand your concern about the payment showing as successful while not being credited to your 4rabet wallet. After checking with the payment provider and reviewing the documents you shared, the transaction status remains failed on their side despite re-verification. In such cases, the amount is typically reversed by the bank, so we recommend contacting your bank to initiate or confirm the refund process. If you need any further assistance, please reach out via Telegram @help4rabet_support_bot or email help@4rabet24.com
I have been talking to you support team with bank statement screenshot of Biki Radha. But same repeated answer bank statement clearly shows payment credited to beneficiary account. Please tell me what document you need as proof of successful payment.
I have a bank statement of account of Biki Radha. If payment got failed how that amount in credited to the account you shared.
Re attaching the screenshot see the transaction I’d. Amount I paid via paytm and amount credited with same transaction I’d.