| Name of Complainant | |
| Date of Complaint | May 2, 2026 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have part of 1xbet since years. Been playing & withdrawing amount but on 27/04/26 i showed error that I please contact security team of 1xbet for verification of documents. I have sent all the needed documents to security team. Please verify my documents & id as soon as possible.
1. National ID
2. Selfie with National ID
3. Last deposit screenshot
4. Mobile number company verification screenshot
This is my id : 418184531
Thanks & Regards
Image Uploaded by Ashwin Kohale:
Dear Customer,
Thank you for your interest in our platform and for choosing to try 1xbet. We sincerely regret that your experience began with difficulties and apologize for any inconvenience caused.
The verification process is necessary to ensure the security of our customers and compliance with regulatory requirements. We understand that waiting can be inconvenient, especially when you want to start using all the features of our platform.
We would like to assure you that your documents are being reviewed and our team is making every effort to process your requests promptly. Typically the verification process takes no more than 48 hours, but in some cases additional time may be required.
We appreciate your patience and are confident that you will soon be able to fully enjoy all the benefits and features that 1xbet offers. Once again we apologize for the delay and thank you for your understanding.
Sincerely,
1xbet support team