1.Regarding the return of product,2. paytm customer care not attend my call

Name of Complainant Ankush Jaswal
Date of ComplaintOctober 14, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankush Jaswal:

  • Hello sir I m Ankush and I have delivered a defect piece of product. And on the same day when I go on paytm site and click the option of return or replace nothing is happened, I have done 30 to 40 times but no option came out.
  • Secondly when I call to paytm customer care , I was on hold for 50 minutes and no one picks up my phone , not one time almost 7 continues days that bloody phone no. Not answerable by any of them.
  • Third when I send email to paytm care then they feel sorry and ask me to go at paytm site and click to return or replace option but how can I do that it is not even works
  • So tell me today is 20th day and 7 days of that fucking policy is over so tell me what the hell I have to do that bloody product
  • Thanks
  • Pls give me some reply.

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1.Regarding the return of product,2. paytm customer care not attend my call

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