Flipkart Complaint: AC installation not done as per scheduled day, poor service

Name of Complainant Chirag Raval
Date of ComplaintSeptember 29, 2017
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Chirag Raval:

Dear Team
Greetings
I am totally disappointed with your service, You people are not seeing at all customer satisfaction.
I called 5 time today for A.C installation and which was schedule today but no any response from morning , even i calledJeeves but person denied for today installation. Also  stated we have no any details from flipkart , is this way to schedule service??
Is this is a right way to support your customer???
Today evening 8.45 PM i have spoken with flipkart senior escalation team with Vicky and stated i can not give you any surety and he is helpless to solve this issue, is that customer service?? Is this my duty to do follow ups with everywhere..
This is totally disgusting your height of Ignorance with respect to customer. Please take action on priority 
Please find below text which was i received from flipkart

Installation Scheduled: Installation for Sansui 1.5 Ton 5 Star Split AC  – White with order id OD110296247545946000 has been scheduled with  jeeves consumer services private limited. Your service request number for the same is 7I27-27013FLPKRT-3323420 and will be done by Friday, Sep 29,

Awaiting for your quick response
Regards
Chirag Raval

Image Uploaded by Chirag Raval:

Flipkart Complaint: AC installation not done as per scheduled day, poor service

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