| Name of Complainant | |
| Date of Complaint | November 22, 2020 |
| Name(s) of companies complained against | Zoomcar |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Image Uploaded by Nirav Savjani:I have completed my trip on july 17, 2020. I took mahindra scorpio from ahmedabad which was inclusive of fuel however when i took the handover from zoomcar fuel tank was empty and i had refueled for rs. 1, 500 and while returning i was told in a week’s time i will get the refund which was ok for me as i had used zoom car many times. I did not receive refund for one month and somehow i could connect to customer care executive who again told one week time. It’s been four months now. Now the problem is i am not able to reach over phone to customer care executive and in app email is not responded. I had written 4 5 in app mails but still awaiting response and refund. The customer care number are not reachable or always on busy tone.
