Zoom Car Refund issue

Name of Complainant Dhiraj
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhiraj:

I had booked car on zoom Car on 31 aug 23 for the duration of 3 Sep to 7 sep 23, after booking payment was done, on the 3 Sep 23 around 10 AM when I call host for car, he denied to handover car , then I talk to costumer care, he suggeste me either change vehicle or cancel booking, i cancel my booking but my refund was not being processed till now. And there is no any option to talk with costumer care for issue when your booking is cancelled

Image Uploaded by Dhiraj:

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